BAE announces a new relationship – Laserfiche

An excerpt from the Laserfiche website -

Laserfiche welcomes Business Automation Experts (BAE), LLC as an authorized value-added reseller (VAR) providing enterprise content management (ECM) solutions to customers in central New Jersey.

According to Matt Lepkowski, principal at BAE, “Our healthcare clients need enterprise solutions that automate essential business processes, ensure business continuity and increase profitability. We’re pleased to offer Laserfiche’s leading-edge ECM solutions to our customers in New Jersey and New York.”

ECM benefits healthcare organizations in a number of ways, including:

• Reduces the costs and inefficiencies associated with handling and storing paper charts.
• Simplifies compliance with regulations such as HIPAA.
• Streamlines back-office processes in departments including accounting, billing, credentialing and human resources.

Laserfiche Senior Vice President of Business Development Chris Wacker said, “Small medical practices, large healthcare groups and hospitals of all sizes are increasingly adopting ECM to help them improve patient care by increasing access to critical information. BAE has the experience and expertise to help healthcare customers succeed with Laserfiche, and we’re pleased to count them as part of our vibrant community of VARs.”

About Laserfiche
Laserfiche® creates simple and elegant enterprise content management (ECM) solutions that help organizations run smarter. Since 1987, more than 28,000 organizations worldwide—including federal, state and local government agencies and Fortune 1000 companies—have used Laserfiche software to streamline document, records and business process management.

The Laserfiche ECM system is designed to give IT managers central control over their information infrastructure, including standards, security and auditing, while still offering business units the flexibility to respond quickly to changing conditions. The Laserfiche product suite is built on top of Microsoft® technologies to simplify system administration, supports Microsoft SQL and Oracle® platforms and features a seamless integration with Microsoft Office® applications and a two-way integration with SharePoint®.

Laserfiche distributes its software through a worldwide network of value-added resellers (VARs), who tailor solutions to clients’ individual needs. The Laserfiche VAR program has received the Five-Star Rating from Computer Reseller News/VARBusiness magazine.

Laserfiche is a registered trademark of Compulink Management Center, Inc.

Protecting Customer Data

Never be cavalier about protecting the data you collect on behalf of clients.

Personally Identifiable Information (PII) includes: name, address, email, phone, social security number, spouse/child info, credit card info, etc.

Your prospects and customers have entrusted this information with you. It is up to you to ensure that the data is safe guarded. Make sure your employees clearly understand their responsibility and follow some simple best practices:

• Make sure all computers on premise use password protection.
• Restrict access to only employees with a legitimate need.
• Don’t email spreadsheets and data files with consumer information to clients or vendors. Data should be encrypted with a password and uploaded to a secure, password-protected transfer site.
• Do not email login credentials to your clients.
• Never take home data files.
• Never collect more information than is necessary to fulfill a transaction.
• Make sure third-party vendors you share the data with understand your policy.

A simple mistake can create a public relations nightmare for you and cause unrepairable harm to your business reputation.

Have additional suggestions, please share them with us!

Employee Email Policy for Business

If you provide email accounts for your employees to use to conduct business on your behalf, be sure to define in writing a workplace email policy. These are simple, clearly defined rules of acceptable behavior.

It’s better to define acceptable behavior up front before there is an incident. Careless behavior will put your business and reputation at risk.

When writing your employee email policy, you should clearly define:

• The business email account is to be used exclusively for work-related communications and never for personal use.
• An employee’s personal email account should never be used for business communications with clients.
• Since general email is insecure, never include confidential information, personally identifiable information, proprietary information, patient information, etc.
• Passwords should be strong combination of numbers, letters (both upper case and lower case) and at least 8 characters long. It should be kept in a safe place and never shared with anyone.
• Zero tolerance policy for hateful, disparaging, pornographic or other inappropriate messages.
• Management has the right to review email accounts at any time.
• Clearly define punishment for policy violations.

Take a little time, think it through carefully, and build these policy guidelines into your employee handbook.

Share with us any additional suggestions you may have
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