Protecting Customer Data

Protecting Customer Data

Never be cavalier about protecting the data you collect on behalf of clients.

Personally Identifiable Information (PII) includes: name, address, email, phone, social security number, spouse/child info, credit card info, etc.

Your prospects and customers have entrusted this information with you. It is up to you to ensure that the data is safe guarded. Make sure your employees clearly understand their responsibility and follow some simple best practices:

  • Make sure all computers on premise use password protection.
  • Restrict access to only employees with a legitimate need.
  • Don’t email spreadsheets and data files with consumer information to clients or vendors. Data should be encrypted with a password and uploaded to a secure, password-protected transfer site.
  • Do not email login credentials to your clients.
  • Never take home data files.
  • Never collect more information than is necessary to fulfill a transaction.
  • Make sure third-party vendors you share the data with understand your policy.

A simple mistake can create a public relations nightmare for you and cause unrepairable harm to your business reputation.

Have additional suggestions, please share them with us!

By |2013-04-03T14:34:04+00:00October 28th, 2009|All, Security|Comments Off on Protecting Customer Data

About the Author:

I.T. Consultant and Owner of Business Automation Experts, LLC. Mr. Lepkowski specializes in aligning systems with corporate strategy. Software development. Project management. Hardware/Software troubleshooting. Network design and development (LAN and WAN). Vendor and technology selection for clients. Locating and developing new avenues of revenue for organizations through technology and systems.